TechDriver ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit and interact with our website, techdriver.in (the "Website").

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We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, UAE Personal Data Protection Law (PDPL), India Digital Personal Data Protection Act (DPDPA), and relevant US privacy laws such as the California Consumer Privacy Act (CCPA) amended by the California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and Utah Consumer Privacy Act (UCPA).

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By using our Website, you consent to the collection and use of your information as described in this policy. If you do not agree with the terms of this policy, please do not use our Website.

 

1. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person (referred to as a "Data Subject" or "Data Principal"). This includes, but is not limited to, names, email addresses, phone numbers, IP addresses, and online identifiers.

• Processing: Any operation or set of operations performed on Personal Data, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.

• Controller/Data Fiduciary: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purpose of this policy, TechDriver is the Controller/Data Fiduciary.

• Processor/Data Processor: A natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller/Data Fiduciary.

• Consent: Any freely given, specific, informed, and unambiguous indication of the Data Subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of Personal Data relating to him or her.

• Cookies: Small text files that are stored on your device (computer, tablet, mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.

 

2. Personal Data We Collect

We may collect various types of Personal Data from you, depending on your interactions with our Website:

• Information you provide directly:

  • Contact Information: Name, email address, phone number, physical address, and other contact details when you register for an account, subscribe to our newsletter, fill out forms, or contact us.

  • Account Information: Username, password, and other credentials used to access your account on our Website.

  • Demographic Information: Age, gender, preferences, and interests, if voluntarily provided.

  • Feedback and Correspondence: Information you provide when you communicate with us, such as customer service inquiries, survey responses, or reviews.

• Information collected automatically:

  • Usage Data: Information about how you access and use the Website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data.

  • Device Information: Information about the device you use to access our Website, such as device identifiers, model, and network information.

  • Location Data: General geographical location inferred from your IP address.

  • Cookies and Tracking Technologies: As detailed in Section 7, we use cookies and similar technologies to collect information about your Browse behavior.

 

3. How We Use Your Personal Data

We use your Personal Data for various purposes, based on legal bases such as your consent, contractual necessity, legitimate interests, or legal obligations:

• To provide and maintain our services:

  • To operate and improve the Website's functionality.

  • To manage your account and provide you with access to our services.

  • To fulfill your requests and process your transactions.

  • To send you service-related communications, updates, and notifications.

• To personalize your experience:

  • To tailor the content and features of the Website to your interests.

  • To remember your preferences and settings.

• For marketing and promotional purposes (with your consent where required):

  • To send you newsletters, promotional offers, and information about our products or services.

  • To conduct targeted advertising and marketing campaigns.

  • To analyze the effectiveness of our marketing efforts.

• For analytics and research:

  • To understand how users interact with our Website and identify areas for improvement.

  • To analyze trends, track usage, and gather demographic information.

  • To conduct market research and surveys.

• For security and fraud prevention:

  • To protect the security and integrity of our Website and systems.

  • To detect and prevent fraudulent or unauthorized activities.

  • To comply with legal obligations and enforce our terms and conditions.

• To comply with legal obligations:

  • To respond to lawful requests from public authorities, including to meet national security or law enforcement requirements.

  • To comply with court orders, subpoenas, or other legal processes.

 

4. Sharing and Disclosure of Your Personal Data

We may share your Personal Data with third parties in the following circumstances:

• With your consent: We will share your Personal Data with third parties when you have given us explicit consent to do so.

• Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, marketing, and IT services. These providers are obligated to protect your data and only use it for the purposes for which we disclose it to them.

• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your Personal Data may be transferred to the acquiring entity.

• Legal Requirements: We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend our rights or property.

  • Prevent or investigate possible wrongdoing in connection with the Website.

  • Protect the personal safety of users of the Website or the public.

  • Protect against legal liability.

• Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, such as analytics, research, or marketing.

 

5. International Data Transfers

As a global entity, TechDriver may transfer your Personal Data to countries outside of your country of residence, including to countries that may not offer the same level of data protection as your home jurisdiction. When we transfer your Personal Data internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with applicable data protection laws. These safeguards may include:

• Standard Contractual Clauses (SCCs): Implementing the standard contractual clauses approved by the European Commission or other relevant authorities.

• Binding Corporate Rules (BCRs): For intra-group transfers, if applicable.

• Adequacy Decisions: Relying on adequacy decisions issued by relevant authorities (e.g., European Commission adequacy decisions).

• Your Explicit Consent: In some cases, we may rely on your explicit consent for international transfers, after informing you of the potential risks.

 

6. Data Retention

We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

7. Cookie Policy

This section details how TechDriver uses cookies and similar tracking technologies.

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7.1 What are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work or work more efficiently, as well as to provide information to the owners of the site.

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7.2 How We Use Cookies?

We use both first-party cookies (set by us) and third-party cookies (set by third-party service providers) on our Website for various purposes:

• Strictly Necessary Cookies: These cookies are essential for the Website to function correctly and cannot be switched off in our systems. They enable core functionalities like security, network management, and accessibility. You can set your browser to block or alert you about these cookies, but some parts of the site may not function properly.

• Performance and Analytics Cookies: These cookies collect information about how visitors use our Website, such as the pages they visit most often, and if they get error messages from web pages. This data helps us improve how the Website works and understand user behavior. We use tools like Google Analytics for this purpose.

• Functionality Cookies: These cookies allow our Website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. They may also be used to provide services you have asked for, like watching a video or commenting on a blog.

• Targeting and Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests They are usually placed by advertising networks with our permission. They remember that you have visited a website, and this information is shared with other organizations, such as advertisers.

 

7.3 Managing Your Cookie Preferences

Upon your first visit to techdriver.in, you will be presented with a cookie consent banner allowing you to:

• Accept All Cookies: Consent to the use of all types of cookies described above.

• Reject All Non-Essential Cookies: Only allow strictly necessary cookies.

You can change your cookie preferences at any time by clicking on the "Manage Cookies" link typically found in the bottom right of our Website. Most web browsers also allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser. Please note that if you disable or reject certain cookies, some parts of our Website may not function correctly.

 

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Data:

• Right to be Informed: To receive clear, transparent, and easily understandable information about how we process your Personal Data.

• Right of Access: To request access to the Personal Data we hold about you.

• Right to Rectification/Correction: To request correction of inaccurate or incomplete Personal Data we hold about you.

• Right to Erasure ("Right to be Forgotten"): To request the deletion or removal of your Personal Data under certain circumstances.

• Right to Restriction of Processing: To request that we limit the way we use your Personal Data.

• Right to Object to Processing: To object to the processing of your Personal Data for certain purposes, such as direct marketing.

• Right to Data Portability: To receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

• Right to Withdraw Consent: To withdraw your consent at any time where we rely on consent as the legal basis for processing your Personal Data. This will not affect the lawfulness of processing based on consent before its withdrawal.

• Right to Lodge a Complaint: To lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. (e.g., ICO in the UK, relevant Data Protection Authority in the EU, Data Protection Board of India in India, UAE Data Office in UAE).

• Right to Non-Discrimination (US): Under US state privacy laws like CCPA/CPRA, you have the right not to be discriminated against for exercising your privacy rights.

• Right to Opt-Out of Sale/Sharing (US): Under certain US state privacy laws, you have the right to opt-out of the "sale" or "sharing" of your Personal Data for targeted advertising. TechDriver does not "sell" or "share" your personal data as defined by these laws.

To exercise any of these rights, please contact us using the contact details provided in Section 10. We will respond to your request in accordance with applicable data protection laws.

 

9. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Using encryption for data at rest and in transit (e.g., SSL/TLS).

• Access Controls: Implementing strict access controls and limiting access to Personal Data to authorized personnel only.

• Regular Audits: Regularly reviewing and updating our security practices.

• Pseudonymization/Anonymization: Where appropriate, we apply pseudonymization or anonymization techniques to protect your data.

• Security Audits and Training: Conducting regular security audits and providing data protection training to our employees.

While we strive to protect your Personal Data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at: 3net@techdriver.in

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11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website and indicating the "Effective Date" at the top of the policy. We encourage you to review this policy periodically for any updates.

 

By continuing to use our Website after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.